About Retail Technology Show
Retail Technology Show is a two-day event at ExCeL London that brings retailers, consumer brands and technology suppliers together. Organised by Nineteen Group, it focuses on the systems modern retail runs on and attracts senior decision makers, including chief information, marketing and finance officers.
Exhibitors cover payments and point of sale, ecommerce, supply chain, loss prevention, cyber security, customer experience and retail AI. Visitors come from retailers, consumer brands and hospitality organisations, across functions from IT and digital through to operations and finance.
A distinctive feature is the ticketing model. Entry is free for retailers, brands and hospitality businesses, while technology suppliers must buy passes. That keeps the aisles focused on buyers rather than vendors prospecting each other.
Content plays a big part. A multi-track conference programme with retail executives as speakers keeps visitors on site, and workshops, roundtables and guided tours help buyers navigate the exhibition. Features such as the Retailers Lounge, an Innovation Trail and Awards, a Cyber and Loss Prevention Zone and an evening party create further opportunities to build relationships beyond the stand.
For technology vendors, the show is a direct route to retail decision makers in a concentrated format. Buyers want to see solutions working, so demonstrations should be the core of a stand, with screens positioned so passers-by can understand the proposition in seconds. Stand Between can match exhibitors with builders who understand technology stands at ExCeL.
Next edition
Retail Technology Show 2027: what to expect
Retail Technology Show 2027 takes place on 21 and 22 April 2027 at ExCeL London, open 9am to 5pm on the Wednesday and 9am to 4.30pm on the Thursday, with the exhibition across halls S2 to S4.
The organiser reported around 15,000 retail professionals at the 2026 show, which also featured six conference tracks with more than 125 speakers. The event won the AEO award for Best UK Trade Show in the 8,001 square metres and over category in 2026.
With only two days, pre-booked meetings make the most of the investment. Demo stations need robust connectivity, so check ExCeL's power and internet ordering deadlines early.